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Viva Nest

Privacy policy

This page needs LLHC's own legal text. What follows describes what the software actually does with personal data, which is a factual starting point for a policy -- it is not itself a privacy policy and has not been reviewed by a lawyer.

Last updated: not yet published.

Who is responsible

Viva Nest Global.

What this site collects

Factually, as the software stands today:

  • Account details — name, email address, telephone number, date of birth and gender, where given, plus your distributor code and your position in the network.
  • Addresses — the delivery addresses you save, and the name and telephone number attached to each so a courier can find you.
  • Orders — what you bought, when, at what price, and the invoice raised against it. These are kept as long as tax law requires, which is longer than an account is usually open.
  • Support messages — anything you write to the support desk, and the name, email and telephone number you gave with it.
  • Sign-in activity — the devices and sessions on your account, so you can see them and end any you do not recognise.

What it is used for

To run your account, take and deliver your orders, calculate and pay commission, meet tax obligations, and answer you when you write in. It is not sold, and it is not used for advertising by anyone else.

Cookies

This site sets a sign-in cookie and an anti-forgery cookie. Both are necessary for the site to work at all — you cannot stay signed in or submit a form without them. There are no advertising or analytics cookies.

Your rights

You can ask for a copy of what is held about you, ask for a correction, or ask for deletion. Deletion has limits: records that tax law requires us to keep, and the commission history of people in your network, cannot simply be removed. The lawful basis and retention periods need to be stated here by LLHC's advisers.

Questions about this page? Contact us.